For Australian orders:
We strive for prompt and safe shipping throughout Australia. Orders are shipped next business day using either Australia Post and/or a courier service.
• You may be required to sign for the package as proof of delivery
• We cannot guarantee delivery times.
• Once shipped, you will be provided with a tracking number for your parcel.
International Customers, please contact us by email if you are purchasing from overseas to arrange special delivery at: firstname.lastname@example.org
100% Money Back Guarantee
If you are not satisfied with your product purchase, simply contact us by email, stating the reason, provide proof of purchase (within 2 months of date of purchase) and be prepared to send the product to us (we will advise you of the address by email).
All goods leave our warehouse after passing through a quality control process. In the event you receive damaged product, please contact us within 2 days of receipt and we will discuss the issue with you. You will need to provide us with the Best before date at the bottom of the jar. We might ask you to provide us with some photos or send the product back if need be before we can exchange the product.